All Complaints

I purchased a Citroën ë‑C4 X 115 kW (Long Range) Shine Bold on 30 November 2023 from the authorized dealer Öztek Otomotiv in Kartal, Istanbul. At the time of purchase and delivery, I was explicitly informed that the vehicle was brand new, with zero kilometers, flawless, and with no repainted parts. ...

I have a TikTok account that I created when I was 10 years old. I know the account’s username and the Gmail address linked to it, but I no longer have access to that Gmail account, so I cannot log in. I created the account around 2020, when I was under the age of 13. I am now 15 years old, and I wa...

While playing the Okey Yalla game on my Android phone, I have repeatedly encountered an environment where players force others to throw high-value tiles, as if it were mandatory. When I do not follow this imposed behavior, I am subjected to severe insults and profanity. No matter who opens their han...

Hello Garena Free Fire, I recently moved my home from Indonesia to India, which is why I am having trouble playing Free Fire on the current server. I would like to change my Free Fire server from Indonesia to India. I will attach my legal documents and proof, and I am ready to send identification pr...

On 19.12.2025, I purchased a Samsung A36 5G mobile phone from the authorized Turkcell dealer Batuer Communications located in Espark mall in Eskişehir for 22,921.53 TL. The very next day, I went back to the same store to return the device. The phone’s packaging was completely unopened and untouched....

I purchased a Decathlon Forclaz men’s trekking hoodie (item code 5414275), invoice/order number 2533248934-25894604, with a total invoice value of 3,068 INR, delivered to my address in Jaipur, Rajasthan, India. I received the product on 10 December 2025, and on the same day, I initiated a return req...

I returned a jacket that I purchased online from Bershka on November 21. Even though my return was approved via email, nearly one month has passed and the $36 refund has still not been credited to my bank card. I am experiencing inconvenience because my return process was approved, yet the refund h...

Two days before our trip to Cappadocia, my spouse and I rented an Opel Corsa through Obilet, with reference number 16D91A3EC4E5, from the Nissa Car Rental branch at Nevşehir Airport. Even though they were aware of our flight time, no one was there to meet us when we landed, and the vehicle—scheduled...

I would like to submit a complaint regarding an unfair ban I experienced on Zepeto on the night of December 15. At a friend’s invitation, I joined a live stream opened by a foreign user from the UK. During the stream, I only typed the word “Please” to make a request and repeated it 4–5 times. I did ...

I booked a Virgin Australia flight from Cairns to Sydney for 24/12/2025 via Kiwi.com on 17/12/2025, and by mistake, I entered the wrong email address during the booking process. My Kiwi booking number is 713136303, and I am currently in Australia. Because of the wrong email address, I have not recei...

My Gmail address “rajabeeres**@gmail.com” was linked to my Free Fire account, and on 30 July at around 12:00, someone scammed me by tricking me into sharing an OTP and clicking on a link. After this incident, my Free Fire account was unlinked from my Gmail, and I lost access to my game account. I no...

I attempted to make a UPI payment of ₹500 to a contact through PhonePe on 19/12/2025 using my Union Bank of India account, linked with the UPI ID yeasminabegumbegu***@naviaxis. The amount of ₹500 was debited from my bank account, but the transaction was declined on the Parimatch side, and the paymen...

On Friday, December 19th, 2025, a charge of $29.99 was made to my PayPal account by a merchant listed as “Hint app.” I do not know which product or subscription this charge is for, and I was not aware that I would be billed this amount. I have used a Hint service in the past, but I am not aware of a...

I purchased a $2 Play code for eFootball through Konami. Even though it has been about one month since the purchase, when I try to use the code in the game, the system constantly gives an error and the code is never accepted. Because of this, I believe the code I was sent is invalid or faulty, and ...

I am writing regarding an issue with my sixth free gift on Temu. The progress for this free gift is stuck at 99% and has not moved forward. This problem started about 27 minutes ago and has remained the same since then. I have not yet contacted customer service, but I want to officially report that ...

I applied for a Switzerland Schengen tourist visa through VFS Global Ankara and would like to formally report serious systemic and technical issues I experienced during the appointment booking process. After being placed on the waiting list for two days, I received an email stating that I could book...

About 7–8 months ago, I purchased a De’Longhi ECAM 320.70 TB series coffee machine from MediaMarkt. At the time, I paid $750, and today the same product sells for around $1,030. I specifically chose De’Longhi because I believed it was a high-quality brand, and we stretched our budget to invest in th...

I have been seriously affected by the withdrawal and identity verification process on the Pocket Option platform. On December 18, 2025, I submitted a withdrawal request from my account, but immediately afterward I was asked to complete identity verification. Despite several days passing, this verifi...

I am a player who has actively used my Riot Games account for many years. The account I play League of Legends and Wild Rift on was stolen in February of this year, and despite repeatedly trying to recover it since then, I have not been able to get any results. I contacted Riot Games Support by ope...

I use my Garena Free Fire account linked to Facebook. For account security, I had added a recovery email address in the game; however, since I have forgotten this email address, I am no longer able to remove or change it. I have been dealing with this issue for about five days, and I cannot find any...

I submitted a withdrawal request for $225 from my Tango Live account. I selected bank transfer as the withdrawal method. Even though the transaction appears as approved in the app, two days have passed, and no payment has been deposited into my bank account. I cannot find any support line, live cha...