
From Criticism to Praise
Welcome to the heart of the Xolvie platform. All complaints posted to the site are displayed here chronologically, starting with the most recent and going back in time.Complaints in the Spotlight
Telegram Account Frozen After Multiple Login Attempts - Reactivation Request

I am writing to appeal the freezing of my Telegram account, which happened because I tried to sign in multiple times. I also want to explain that no second person was involved; all the login attempts were made by me. I kept trying to sign in but was unsuccessful, and at one point I mistakenly entere...
Puma Sneakers Ripped Quickly Despite Daily Normal Use

I bought a pair of Puma sports shoes for $58 from the Sporjinal store located in Kırıkkale Merkez Podium Mall. I used the product daily for about three months, but within this short period, the front part of the shoes started to tear. After the issue occurred, I went to the store and requested a re...
Supercell Store Blocked My Purchases After a Refund

I have been an active player of various Supercell games—especially Clash of Clans—for many years, and I regularly make purchases through the Supercell Store. Recently, I accidentally bought the wrong product on the Supercell Store and contacted support via email, requesting a refund and specifying w...
I Discovered Foreign Object in Nutella Jar From Amazon

While consuming the 750 g jar of Nutella I purchased from Amazon, I found a hard object inside the product. I encountered this hard piece while eating it, and afterward I experienced nausea and vomiting. This was extremely concerning from a food safety standpoint. The incident occurred on 11/26/202...
My Delivery Delayed Due To “Full Vehicle” And Not Delivered Today

My package, which was supposed to be delivered to the Sürat Kargo Sivas Sultan Şehir Branch, was sent out for delivery on 26.11.2025, but it was not handed over to me on the grounds that the vehicle was full, and I was told it would be postponed to the next day. I do not accept the arbitrary delay o...
My Puma Sneakers Ripped After Normal Use

On June 20, 2025, I bought a pair of Puma sports shoes from the FLO store for $77. I didn’t use the shoes for heavy work — only for daily, careful use. Despite that, about two months after purchasing them, the mesh on the front toe area started tearing and showed noticeable deformation. I personall...
Betdanyou Credited Only Part of My Deposit

On November 23, 2025, at 10:52, I deposited $556 into my Betdanyou game account via jet bank transfer/wire. However, after the transaction, only $56 was credited to my account, and the remaining $500 did not appear. As soon as I noticed the issue, I contacted live support and the help line, but I d...
Findandloc Unauthorized Charges - How To Unsubscribe And Get Refund

I unknowingly enrolled in the site Findandloc, and for a month I have lost a total of €79 without my consent. I need to know how I can unsubscribe and get my money back. I am going through a major financial crisis right now, and this situation is very unfair. The amount shows as being held somewhere...
BC.Game KYC Verification Failed - No More Submission Attempts Allowed

My KYC verification was not approved, and I received a message stating that I have reached the maximum number of submission attempts. In accordance with BC.Game platform regulations, I was informed that further verification will no longer be available. Thank you for your understanding. I kindly requ...
Telegram Account Email Changed Without Permission - Access Lost

Someone changed the email address attached to my Telegram account without my permission, and I lost access right away. I contacted assistance with the hopes of getting clear instructions, but I haven't been able to receive any meaningful help yet. I need this account to talk about critical things, a...
Sidra Chain Account Deactivated - Request For Reactivation

Dear Sidra Chain, I am writing to sincerely apologize for the actions or misunderstanding that led to the deactivation of my Sidra account. My name is Ishaqq N***, and my email is abbaadam***@gmail.com, phone number 09041203***. I take full responsibility for any mistake or oversight on my part and ...
Shiny Force Clothing Not Sending My Order

On November 19, I ordered a hooded sweatshirt from the Shiny Force clothing store and paid $37 USD with my credit card. Even though the transaction appears on my statement, my order still has not been shipped, and I have not received any information about it. I tried multiple times to contact the s...
Tango Support Team Ignores Privacy Violation Complaint for Weeks

I do not use the Tango app; however, a person with the username 'e***4' has been sharing my inappropriate photos and Instagram address through the Tango app without my knowledge or permission since October 1. These posts are still continuing and are seriously violating both my personal rights and my...
Likee Official Account Banned Without Reason - Unban Request

My Likee account was banned without any reason, and it is my official account. Dear Likee team, I kindly request that you unban my account. I also urge the Likee community not to ban accounts without a valid and clear explanation. Please consider this a sincere request; otherwise, I will delete the ...
My Kerastase Order Arrived Broken and Spilled

The Kerastase shampoo and treatment oil products I purchased from Hepsiburada for $171 USD arrived broken, spilled, and damaged. The moment I opened the box, I saw that the products had leaked, were crushed, and were completely unusable. I also uploaded photos to the system as proof. I immediately ...
Free Fire Max Account Lost After Gmail Change Hack — Recovery Request
The recovery Gmail linked to my Free Fire Max account was changed without my permission, and the login Gmail was also changed, causing me to lose complete access to my account. I did not authorize these changes, and I suspect my account was compromised. I kindly request Garena to help me recover my ...
Live Chat Support Ignores My Missing Piabellacasino Deposit

I deposited about $235 into Piabellacasino on November 21, from a bank account registered in my name. Even though the bank approved the transaction and I have the receipt, the amount has not shown up in my casino account at all. Since that day I’ve contacted live support every single day, but I fee...
Konami eFootball ‘ID Locked’ Error Recovery Problem

I can’t log into my Konami eFootball account from my Android device. After deleting the game from my phone and reinstalling it, I tried to access my old account, but I keep getting an “ID locked” warning on the screen. I know both my registered email address and my Konami ID information, yet I still...
Epson L3521 Ink Leakage & Paper Jam Issues Ignored By Support

On 02/10/2025, I purchased an Epson L3521 printer. Since the day I bought it, I have been dealing with ink leakage and paper jamming issues, and for this reason, I had to send the device to service a total of three times. I paid $194 for the product and an additional $88 for an extended protection p...
Supertotobet Bank Transfer Not Credited Or Refunded After Deposit

Yesterday, I deposited money into the Supertotobet website using the wire transfer/EFT method through QNB Finansbank. During the transaction, the system showed a minimum limit of ₺100 and a maximum of ₺100,000, and I deposited ₺400. The IBAN and account name displayed belonged to “Damakta Gıda Sanay...
Domestika Charged My Card Twice After I Canceled Plus Membership
Even though I previously canceled my Domestika Plus membership and never used the application afterward, my account was charged twice without my consent. On June 19, 2025, $104.98 was charged to my Garanti Bank debit card, and on November 26, 2025, an additional $203.77 was charged. These payments a...
Piabella Casino Didn’t Grant My $28 FreeSpin Bonus
I fulfilled the required deposit conditions to qualify for the $28 FreeSpin promotion at Piabella Casino, and I was told I was among the 3,000 allowed applicants. Despite that, the 1,200 TRY FreeSpin credit I was promised never showed up in my account. When I connected to live chat today and asked ...














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