SweetMax Unauthorized Charges Total €92.10
Recently, almost €100 in total was charged from my bank card by a merchant named SweetMax. I do not know this application or service at all, I have never subscribed to it, and I did not give any consent for these payments. According to my transaction history, several separate payments adding up to approximately €92.10 were made to a SweetMax account on different dates. I only realized this when checking my bank statement. There is no subscription under my name that I can find, and I cannot see any option anywhere to cancel or manage such a subscription. After noticing these withdrawals, I contacted my bank and informed them that I do not recognize these transactions and that I consider them unauthorized, but despite this, the charges from SweetMax have continued. This situation makes me feel very unsafe using my card. These withdrawals are completely unauthorized from my side, and I consider them fraudulent. I request an immediate refund of the full amount charged to my card and the complete cancellation of any possible subscription or payment agreement related to SweetMax, and I also want my card to be secured against any further charges from this merchant. I expect this issue to be investigated urgently and the unjustly taken money to be returned to my account as soon as possible.
