KFC Payment Charged Without Order Confirmation

I recently placed an order through the KFC app for the KFC branch in Ruwais on 27 September at around 2:43 am. The amount of 33.07 AED was charged to my account, as seen in my bank notification, but I did not receive any order confirmation number or further update from KFC. Since placing the order, there has been no information about whether my order will be delivered, cancelled, or refunded. I checked the app but still could not see a confirmation or any clear status for this transaction. I request that the payment of 33.07 AED be refunded to my account as soon as possible, and I would also like to be informed clearly about the status of this cancelled or unprocessed order.