NetShort Weekly Subscription Paid but Not Activated

On September 27, 2026, between approximately 12:15 AM and 12:17 AM, I purchased a weekly subscription to NetShort using my Garanti Bank card. The payment was successfully charged to my card, and the transaction appears in my bank statement.

Initially, I was able to watch only one drama. When I tried to open a second title, the app redirected me to the subscription page again and continued displaying options such as “Go VIP” and purchase weekly, monthly, or yearly plans. In other words, even though I have paid for the subscription, it does not appear to be active in the system, and I cannot watch content without restrictions.

I request that the weekly subscription I purchased be activated immediately so I can receive the service I paid for and watch content without any issues. I would appreciate an urgent investigation and resolution of this problem.