All Complaints

My Sugo account has been restricted for the past 3–4 hours without any explanation, and because of this, I am unable to send messages. Since I couldn’t find in-app support, I tried reaching out through the AI assistant, but it also didn’t give me any clear information about the reason for the restri...

While using Omegle on my iPhone, I was suddenly banned even though I did not violate any rules. The ban happened when I wasn’t even on the screen — meaning I wasn’t actively in front of the camera — and the connection was abruptly cut. I then received a warning saying I was banned for roughly 700+ h...

On 09.10.2025, I had my 2016 Skoda Superb with a DSG transmission inspected at Emar Otomotiv using their full expert inspection package, for which I paid ₺8,000. When buying the car, I specifically requested a detailed and comprehensive inspection so that any major issues would be detected and repor...

Dear Garena team, my FF ID has been banned for some reason, but I believe it was a mistake. Please help me recover it instead of deleting it. I am requesting that you unban my account as soon as possible. My name is Rohit G***, and it has already been 30 days since the ban. I have also attached a sc...

On the night of November 11, during a purchase I made through Amazon Turkey, the same amount was charged twice to my Garanti Bankası Shop & Fly Gold credit card. At 00:08:38 and again at 00:15:37, a charge of ₺11,439.45 was made from my card. Despite this, Amazon stated that they only saw a single p...

I previously added the game Bendy to my library through Epic Games during a free promotional period. It was not a limited-time trial—the game was being given away for free, and I claimed it on my account that way. About a month later, when I tried to log into my Epic Games account, I started gettin...

While I was working as a broadcaster on the Sugo app, I deleted my own account. Later, a friend of mine who owns an agency gave me another account, and I continued broadcasting using that account. However, this person later took the account back from me and changed the password, making it unusable f...

I purchased a corner sofa from Vivense in September 2024. Less than a month after the product was delivered, the fabric began to tear and pill. Experiencing such an issue so quickly with a brand-new item both surprised me and caused significant inconvenience. After filing a complaint, I contacted Vi...

Today, I purchased a plane ticket on Trip.com for my friend on the Kuala Lumpur (KUL) – Siem Reap (REP) route. Even though the payment was successfully charged to my Garanti Bank credit card and currently appears as a pending transaction, there is no reservation information, ticket details, PNR, or ...

Today, when I went to İş Bankası’s Güllük Branch in Antalya Muratpaşa to deposit money, I experienced a deeply disrespectful and hurtful incident with an employee named E*** A******, who introduced himself as a supervisor and manager. When I approached his desk to ask about the status of my transact...

On November 26, 2025, around 4:00 AM, a transaction was made on my Enpara credit card without my knowledge or authorization. On my statement, the charge appears as “fs *supercellstore fsprg.nl nl”, and the amount is $264. My physical card was with me at the time, and I did not share my card details ...

I had an account on Badoo linked to the email address b************@gmail.com. My account was blocked around August 10 because of an “inappropriate message.” The account that was blocked had an active weekly Premium subscription, which cost me roughly $2 per month. I’m aware of the rule violation ...

On November 25, 2025, while trying to download the Tesla vehicle charging app and create an account, a software called “Findandloc” opened instead of the official Tesla app and asked for my card information. At that point, $1 was charged to my card without providing any service. Since this platform ...

I bought a Spotify membership code through Yemeksepeti and activated it using the link sent to my email. The offer clearly stated that it included one month free, so I entered my credit card information as required. Even though I activated the code on November 10, a charge of ₺99 was still taken fro...

About six months ago, my Letgo account was suspended indefinitely without any explanation and even though I had not engaged in any improper activity. I actively used my account both to post listings and to purchase items, but my access was completely blocked without any stated reason. After my acco...

In the Avatar Life game, my account was given a 70-minute ban today for no reason. I play under the username “m****,” and before the ban I was just playing normally; I did not engage in any behavior that violates the rules. I did not receive any in-game warning or notification about the ban. Becaus...

I purchased my HP Victus Gaming 16 laptop in August 2023, and since the day it arrived, it has repeatedly shown the same faults. In March 2024, touchpad and keyboard issues began. I sent the device to the authorized service center in Istanbul in August 2024, but about a week after it was returned, t...

I am contacting you regarding a reservation made on Hellotickets for two basketball tickets at Madison Square Garden in New York for the evening of December 19, 2025. The tickets were booked on August 28, 2025, for a total amount of €604, paid by bank card under the name Cynthia C*** (card ending in...