I ordered a TV, and it was delivered by CEVA Logistics. However, the delivery person carelessly threw the package and left without any proper communication. I told him multiple times that I did not want the package and had already requested a refund, but he completely ignored me and walked away. I even showed him proof that the return request had been processed, yet he insisted on leaving the package. This experience made me question the professionalism of both the delivery service and the seller. This behavior was unacceptable, and the situation has caused me a lot of stress. Please address this issue as soon as possible. My order number is 2007975992046.
I placed an order with Vivense, but sadly, the product came damaged. Since I brought up the issue, everything has been moving at a snail's pace with no significant advancements. Vivense recognized the issue, yet they have not been able to arrange a return with Ceva Logistics, the delivery service th...
I would like to report the issues I encountered during the delivery of my package, which has the tracking number VD0483752, handled by CEVA Logistics in Turkey. Since my residence is located within a gated community, vehicle entry is usually restricted, and I normally receive deliveries at the site ...
The order I placed on November 10 was handed over to Ceva on November 14, but my package still hasn’t been delivered. My tracking number is 7350027783413569. The shipment has been in transit for a week, and for the last three days, there has been no movement at all. I haven’t received any SMS update...
Ceva Logistics failed to pick up the package as promised from my address three times. I am unable to establish a communication channel with them. I requested a refund due to a defective product I purchased from Trendyol. It was stated that Ceva Logistics would arrange a pickup from my address. Howev...
I requested a return pickup for an item delivered to me via Ceva Cargo, but although nearly two weeks have passed, no one has come to collect the package and it is still waiting with me. As of Wednesday, November 12, I have been expecting the return to be picked up. When I spoke with customer servic...
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