4
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Ceva Logistics Left My Refunded TV Order at My Door Despite My Objection

Ceva Logistics Left My Refunded TV Order at My Door Despite My Objection
April 24, 2025 2:28 PM20
Batu's Thank You Message
Dear Customer, Your return has been processed. Kind regards, CEVA Logistics

I ordered a TV, and it was delivered by CEVA Logistics. However, the delivery person carelessly threw the package and left without any proper communication. I told him multiple times that I did not want the package and had already requested a refund, but he completely ignored me and walked away. I even showed him proof that the return request had been processed, yet he insisted on leaving the package. This experience made me question the professionalism of both the delivery service and the seller. This behavior was unacceptable, and the situation has caused me a lot of stress. Please address this issue as soon as possible. My order number is 2007975992046.

April 25, 2025 10:38 AM (20 hours after complaint)

Dear Customer, Your products will be collected for return by you today. Kind regards, CEVA Logistics

April 26, 2025 9:25 AM

Dear Customer, Your return has been processed. Kind regards, CEVA Logistics

Batu
May 4, 2025 3:09 PM

Assistance was provided, thank you.

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