As of today, 20.03.2025 at 10:00 AM, according to the information I received from Ms. Ö**** at Ceva General Directorate, one of my three shipped packages has arrived in Düzce, while the other two are still in Kocaeli Gebze. This means my order will not be delivered to me today either. If I were to cancel the order now, it would be unfair to the seller, as the product is custom-made, and also to the truck drivers and cargo company employees handling the shipment. Why did I have such a negative experience with a shipping company that I now feel compelled to write this? To be clear, if I ever need to ship a large item, I will specifically request sellers not to use Ceva, or I will simply never use this company again. This level of carelessness is unacceptable. Tomorrow, I will be traveling out of town and now have to arrange for a family member to wait at home for the delivery. My package, which should have arrived by now, is still missing. Putting everything else aside, if my shipment arrives 15 days late and is missing any parts, how will I even process a return?
On the 22nd, the product arrived at their plant. They say they will deliver it on the 27th. We're only 10 kilometers apart. This is ludicrous. I've never dealt with a worse logistics firm. I've alerted the firm, and I'll return the stuff. This is intolerable! I will take this problem to the Turkish ...
The order I placed on November 10 was handed over to Ceva on November 14, but my package still hasn’t been delivered. My tracking number is 7350027783413569. The shipment has been in transit for a week, and for the last three days, there has been no movement at all. I haven’t received any SMS update...
Dear CEVA Logistics Global Team, I am writing to express my deep disappointment with CEVA Turkey’s service. I placed an order that was supposed to be delivered to my address, but I was later informed that CEVA does not deliver to my region. This is extremely frustrating as CEVA is a globally recogni...
I purchased a product from Trendyol's online store for ₺37,490.00 on December 27, 2023. However, as of January 16, 2024, the item has not yet reached me. The logistics company Ceva has failed to deliver the product due to its technical equipment shortcomings. Despite my lack of request, the driver c...
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