Ceva Logistics Has Lost My Vivense Furniture Cargo, 12 Days Passed!!
Ceva logistic lost my cargo, it has been 12 days and my cargo is not delivered. The products I bought from Vivense were delivered to Ceva cargo with the tracking code MN025932. The products arrived in my city of residence but are not delivered. When I called and asked, they were waiting for the missing part to arrive because the product that came in 6 pieces came in 5 pieces, I have been calling for days, there is still no news, every time I call, it has been 12 days. The products I bought are furniture. The products I bought for my home for my wedding are close to the wedding date, but there is no product. I expect my cargo to be delivered as soon as possible! If my victimization continues, I will first apply to the Consumer Arbitration Committee and then I will take this issue to the judiciary!
Dear Customer, First of all, we would like to express our regret for the delay. We have received your complaint and will investigate the matter and provide you with information as soon as possible. Best regards, CEVA Logistics
I expect the delivery to be made by December 4th. This is a matter of serious urgency.
Dear Customer, We have informed our units about the urgent shipment of your products to the distribution unit. We would like to assure you that we are carefully monitoring the process. We will keep you informed about the developments. Sincerely, CEVA Logistics
Dear Customer, Your products have arrived at the distribution unit, but due to the detection of damage to the products, your delivery cannot be made. We will keep you informed of developments. Sincerely, CEVA Logistics
Dear Customer, Your order with the number MN025932 will be returned to your company with the ATF number 23A791780. We kindly ask you to discuss the refund and other matters with the company from which you ordered the product. Best regards, CEVA Logistics
