Hey everyone, I want to share a scary story about my Toshiba TV that I bought from Trend Regret (Trendyol). I bought a really nice 70-inch TV on November 21st, and it was delivered to me by Ceva on November 28th. On December 2nd, Vestel's tech team reported that a panel was broken during setup. I talked about my regret with Trend Regret, and you know what? They kept demanding a refund, completely disregarding my right to get a replacement. Trend Regret gives a return code, but Ceva Logistics can't pick up the broken Toshiba TV that was reported for service for two weeks! Trend Regret is always making excuses and taking forever to get things done. I called Ceva, and they asked for the return code. They said they would check their schedule and get back to me. Say it again and again and again. Trend Regret refuses to change, and Ceva is unable to make a commitment. It's been a month since I used my credit card for this mess. Hey Trend Regret and Ceva Logistics, I'm a really unhappy customer right now. It's time to step up, deal with this problem, and fix things. I'm really regretting ever getting involved with Trendyol. Be careful when making a purchase!
I purchased a Toshiba TV in March 2020. Since the day of purchase, the TV has been plagued with issues like freezing and slow startup, but I didn't pay much attention to it. Recently, the TV started turning on for a few seconds, and then the screen would begin to distort. About 20 days ago, the pict...
Approximately 1 month ago, I made a big mistake and purchased a Vestel television. The installation was done, and for the first 2-3 days, the internet connection was intermittent. On the 4th day, the connection was completely lost. After insisting, a device replacement was finally made with great di...
We are a store that sells through Trendyol. We sent the oven order with Ceva, the product only went to the branch and since it was canceled, we asked for it to be brought back to us. The product only went to the branch, it was not even shipped, but when it was brought back to us, the oven glass was ...
I called Arnavutköy Vestel Service on Monday, September 1st, regarding a crackling noise coming from the back of my 65-inch Toshiba 65UA3D63DT TV. When the service arrived, they asked for the box, but since the TV was a year old, I didn't have it. The service said they would find an empty box by Wed...
My Toshiba TV 55v6863dat has had its remote changed seven times and its LEDs replaced under warranty. They continuously delayed until the warranty ran out, and now they're demanding 8,500 to replace the screen panel. That's absolutely ridiculous and extremely disrespectful. Both Vestel Customer Serv...
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