I requested a return pickup for an item delivered to me via Ceva Cargo, but although nearly two weeks have passed, no one has come to collect the package and it is still waiting with me. As of Wednesday, November 12, I have been expecting the return to be picked up. When I spoke with customer service, they told me they were busy and would come, but despite their assurances, no one has shown up. My shipment tracking number is 9898144651. I request that the item be collected from my address as soon as possible without any further delay and that my return process be completed promptly.
Ceva Logistics failed to pick up the package as promised from my address three times. I am unable to establish a communication channel with them. I requested a refund due to a defective product I purchased from Trendyol. It was stated that Ceva Logistics would arrange a pickup from my address. Howev...
Ceva logistic lost my cargo, it has been 12 days and my cargo is not delivered. The products I bought from Vivense were delivered to Ceva cargo with the tracking code MN025932. The products arrived in my city of residence but are not delivered. When I called and asked, they were waiting for the miss...
My shipment with delivery number 9752937875 was incorrect, so I informed the courier during delivery that I wanted to return it without accepting the package. The courier assured me that he would personally come to my address the next day to pick it up and told me there was no need to visit the DHL ...
The package for my Shein order placed on November 17, 2025—tracking number PALTR0003294348YQ—was handed over to Cargox, yet it never reached me. Just one day earlier, I received a notification from Cargox confirming that Shein had accepted my shipment. However, yesterday the Shein app showed a messa...
On October 9, 2025, I purchased a furniture item from Trendyol, which was shipped via Ceva with the tracking number UT0136032. Although the system showed “out for delivery” on October 22, 2025, as of today, November 4, 2025, I still haven’t received my package. During this time, I called Ceva custom...
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