I bought a product from the seller's website of Koçtaş, and even though it has been marked as "out for delivery" for several days, the Ordu branch has not made any arrangements for the delivery. In addition, their branch phones are not responding. Why are you causing inconvenience to customers when you know you cannot fulfil the delivery process effectively?
I purchased a kitchen cabinet from a store called Koçtaş. The product arrived in the city I specified, but the courier company hasn't delivered it for days. They're refusing to deliver the product because they labeled the location in the city center as an "insufficient address." The heavy weight of ...
I ordered a book from the Dolap app. The books arrived at the Sürat Kargo branch in my area within a few days, but they have been sitting there for 8 days. The status says "out for delivery," but I haven't received anything. I reached out to Dolap customer service, but they couldn’t provide clear in...
On September 11, I placed an order for a London 5-shelf bookcase (order code: 1077887769) on the Koçtaş website and paid ₺2,399 by credit card. Although the invoice for the product was issued on September 12, nearly a month has passed, and my bookcase has still not been delivered. I requested the or...
As someone who has experienced issues with Koçtaş online shopping, I am deeply regretting my decision to make a purchase. For my order number 1052866926, I waited 15 days for the product. Then, the delivery company they work with called me and said, "We have brought the product; please come to the e...
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