Dear CEVA Logistics Global Team, I am writing to express my deep disappointment with CEVA Turkey’s service. I placed an order that was supposed to be delivered to my address, but I was later informed that CEVA does not deliver to my region. This is extremely frustrating as CEVA is a globally recognized company, and I expected reliable service. The local customer service initially promised to get back to me but has failed to provide any solution. I cannot pick up the package from a distant branch due to its size, and I believe home delivery should be standard for all customers. Could you please escalate this issue and provide a solution? Many customers in Turkey might be facing similar problems, and I strongly believe that CEVA should ensure fair and complete service across the country. Looking forward to your prompt response. Best regards, Rukiye A***
I would like to report the issues I encountered during the delivery of my package, which has the tracking number VD0483752, handled by CEVA Logistics in Turkey. Since my residence is located within a gated community, vehicle entry is usually restricted, and I normally receive deliveries at the site ...
On the 22nd, the product arrived at their plant. They say they will deliver it on the 27th. We're only 10 kilometers apart. This is ludicrous. I've never dealt with a worse logistics firm. I've alerted the firm, and I'll return the stuff. This is intolerable! I will take this problem to the Turkish ...
The order I placed on November 10 was handed over to Ceva on November 14, but my package still hasn’t been delivered. My tracking number is 7350027783413569. The shipment has been in transit for a week, and for the last three days, there has been no movement at all. I haven’t received any SMS update...
As of today, 20.03.2025 at 10:00 AM, according to the information I received from Ms. Ö**** at Ceva General Directorate, one of my three shipped packa...
Dear Aras Kargo Customer Service, I am writing to formally express my ongoing frustration with deliveries from the Trabzon İbrahim Cep branch. For over a year, all my Aras Kargo shipments have consistently been marked in the system as “non-deliverable to address,” which prevents the packages from be...
Comments