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Buderus Service Promised to Show Up Twice, Never Came!!

Nurettin
November 29, 2023 11:42 AM183

The brand-new Buderus boiler I got decided to clock in for just one shift and then call it quits – now the radiators are as cold as ice. The Amasya Buderus service gave me the runaround, promising to show up twice with dates and times, only to bail later, blaming it on some sudden rush of work. I'm left freezing in this winter chill, getting the same old story every time I call – "We'll be there tomorrow morning, tomorrow evening," but they never show up. Talk about leaving a person out in the cold!

November 29, 2023 12:28 PM (46 minutes after complaint)

Dear Customer, Your request has been processed. We will contact you regarding the matter as soon as possible. Thank you for your feedback. Sincerely, Buderus Customer Contact Center

Nurettin
Nurettin
November 30, 2023 10:23 AM

"They did not contact me at all, my problem was not resolved. Buderus is a regret."

December 29, 2023 1:49 PM

Hello, Detailed information has been conveyed to you during our meeting. If you have any other requests, you can reach our Customer Contact Center at . Thank you for your feedback. Best regards, Buderus Customer Contact Center Tel:

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