The brand-new Buderus boiler I got decided to clock in for just one shift and then call it quits – now the radiators are as cold as ice. The Amasya Buderus service gave me the runaround, promising to show up twice with dates and times, only to bail later, blaming it on some sudden rush of work. I'm left freezing in this winter chill, getting the same old story every time I call – "We'll be there tomorrow morning, tomorrow evening," but they never show up. Talk about leaving a person out in the cold!
Around two months ago, our Buderus boiler malfunctioned. When the authorized service technician came, they informed us that the main heat exchanger was broken and would be replaced once the part arrived. However, despite numerous follow-ups, we are still being told that the part has not arrived. The...
I have a Buderus combi boiler and even purchased an extended warranty, but my experience has been nothing short of a nightmare. My boiler broke down, and for four months, it has not been repaired. I received a bill for ₺25,000, yet the service still hasn't been able to fix it. They removed the boile...
Purchasing a Viessmann boiler has been a regretful experience. Despite being a brand-new device, it has displayed a different error every day since we bought it just a week ago. When I contacted customer service, they told me a technician would come within three business days. Meanwhile, it’s freezi...
Hello, we have Airfel and Daikin combi boilers in 2 of our properties. Both broke down this winter. Both are still under warranty. As you know, the weather is cold and neither of our combi boilers are heating the radiators. Thinking that there might be a problem with the radiators, we called a maste...
We purchased a Protherm boiler, and it was installed and activated by the service team. However, the boiler only runs for about two hours before it stops completely. Each time we call the service team back, they get it running temporarily, but it shuts down again as soon as they leave. To make matte...
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