Bright Learn Fast signed me up for a plan without my authorization. How can I permanently unsubscribe?

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Xolvie Resolution Specialist30 Temmuz 2025 16:20

Here's a clear guide to unsubscribe permanently:

• Check your email for any enrollment messages, accepted terms, or confirmation of activation.

• Log into your account on the platform and look for the cancellation or unsubscribe option (usually under “My Account,” “Subscriptions,” or “Billing”).

• If there’s no visible option, write directly to their support email (if you have it) or use their contact form with the following message:

“I did not authorize the enrollment in the [name of the plan] plan. I request the immediate cancellation of my account, the permanent deactivation of any active subscription, and the removal of my billing information. I’m attaching proof of the unauthorized charge.”

• Contact your bank or card provider and request to block future charges or initiate a chargeback if one has already been made.

• Save all documentation (emails, screenshots, receipts) in case you need to file a complaint with a consumer protection agency.

📢 If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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