I had a frustrating experience with my Bosch refrigerator, as it stopped cooling properly. I contacted their service center, but no one bothered to call me back the entire day, despite their promise to do so before coming. They finally called, asked my spouse a few questions, and listened to the fridge's noise. The technician confidently declared that the entire motor needed to be replaced, quoting a staggering 4,000 TL for the repair. And guess what? They didn't even have the motor in stock; they had to place an order. Can you believe it? How can they decide on a 4,000 TL motor replacement without even inspecting it in person? This incident, along with previous disappointing experiences with Bosch appliances and my boiler, has convinced me to replace my remaining Bosch fridge and completely rid myself of this brand. They don't charge a service fee if you get the repair done, but if you decline, you're stuck with a 259 TL service charge. Sorry, but I won't blindly order an expensive motor based on a stranger's remote sound analysis. It seems like Bosch has changed their priorities. Profit over people... I'll pass.
My Bosch refrigerator stopped working. When I asked about the motor price for the problem that was diagnosed about 20 days ago, they quoted me 5,000 TL. I called the authorized service three days ago to find out the status of the problem and to schedule a repair. When the service personnel arrived, ...
My Bosch refrigerator stopped cooling. I called the authorized service, submitted a request through the call center. Authorized specialists arrived. They reported, "There are issues with your motor; it needs to be replaced," and immediately replaced it, charging me 6,890 ₺ for the new motor. Another...
I am writing to express my disappointment with a Bosch refrigerator I purchased approximately 5 to 6 years ago. In the middle of summer, the refrigerator suddenly stopped working. The authorized service diagnosed a motor failure and demanded a repair cost of 15,000 TL (approximately 460 USD) for rep...
I chose Bosch for all my home appliances, thinking I was making the right decision. Unfortunately, I regret it now. Today, I called for service because my No-Frost refrigerator stopped cooling, and the technician told me that the motor is faulty. My fridge is only 7 years old, and when I purchased i...
After my refrigerator's top compartment froze my food, I called the service center and they suggested a thermostat replacement. I paid a hefty amount of 1450 TL for the replacement, but the problem still persists. When I called the service center again, they said that the problem might be with the c...
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