After my refrigerator's top compartment froze my food, I called the service center and they suggested a thermostat replacement. I paid a hefty amount of 1450 TL for the replacement, but the problem still persists. When I called the service center again, they said that the problem might be with the card and they need to check it. It has been days, and the service personnel has not yet arrived. If it's not the thermostat's fault, then why was I charged so much money in the first place? Why didn't they check the card at first? I feel cheated and taken advantage of. This is not how a reputed company like Bosch should treat its customers. I demand immediate action to fix my refrigerator, or else I want a refund for the unnecessary expenses I have incurred.
I had a frustrating experience with my Bosch refrigerator, as it stopped cooling properly. I contacted their service center, but no one bothered to call me back the entire day, despite their promise to do so before coming. They finally called, asked my spouse a few questions, and listened to the fri...
I am writing to express my disappointment with a Bosch refrigerator I purchased approximately 5 to 6 years ago. In the middle of summer, the refrigerator suddenly stopped working. The authorized service diagnosed a motor failure and demanded a repair cost of 15,000 TL (approximately 460 USD) for rep...
I have been a Bosch user for 21 years. I purchased my Bosch brand refrigerator 5 years ago. During this time, a second compressor was installed outside of the warranty period because the compressor was faulty, and it cost almost half the price. The company did not charge for the compressor as part o...
My Bosch refrigerator stopped cooling. I called the authorized service, submitted a request through the call center. Authorized specialists arrived. They reported, "There are issues with your motor; it needs to be replaced," and immediately replaced it, charging me 6,890 ₺ for the new motor. Another...
I purchased a Bosch refrigerator eight months ago. Two months after purchase, the refrigerator malfunctioned and a technician was sent. They replaced the top shelf cooler, but ten days later, all the produce in the top shelf vegetable compartment froze. I reported the issue again, and another techni...
Comments