I've reached out to Booking.com several times about my price matching rights, but I haven't received any response. Despite their assurance of a prompt response within 24 hours upon discovering a hotel at a 20% lower price, several days have gone by without any communication. I kindly request prompt communication. This process shouldn't be dragged out like this. The price matching policy you claim to have doesn't align with the actual experience.
I booked and paid for a hotel reservation through Booking.com. Just two days after my booking, I noticed that the prices for the same stay had dropped by 40%. Naturally, I reached out for assistance. The hotel directed me to contact Booking.com customer service, but I have yet to receive a response....
Booking.com is failing to uphold its price match guarantee, even after I provided all required screenshots showing a lower price. Each time, they come up with a different excuse to deny my request. Additionally, during phone calls, the line disconnects abruptly, and they never bother to call back. T...
Booking.com asserts that it provides guarantees for price matching and secure payments. However, even though I reached out and was assured of a prompt reply, it has been 72 hours without any response. Unfortunately, there is no direct point of contact available. This is a significant problem and my ...
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