Booking.com asserts that it provides guarantees for price matching and secure payments. However, even though I reached out and was assured of a prompt reply, it has been 72 hours without any response. Unfortunately, there is no direct point of contact available. This is a significant problem and my concern remains unresolved. Here is a screenshot attached for your reference.
I've reached out to Booking.com several times about my price matching rights, but I haven't received any response. Despite their assurance of a prompt response within 24 hours upon discovering a hotel at a 20% lower price, several days have gone by without any communication. I kindly request prompt ...
Booking.com is failing to uphold its price match guarantee, even after I provided all required screenshots showing a lower price. Each time, they come up with a different excuse to deny my request. Additionally, during phone calls, the line disconnects abruptly, and they never bother to call back. T...
I booked an international hotel stay through Booking.com, but several days have passed and the payment has still not been processed from my card. This delay leaves my reservation status uncertain, and I am concerned that my booking might not be guaranteed. I have tried multiple times to contact Book...
I made a reservation on Booking.com with no prepayment required and canceled it before the free cancellation deadline. Despite this, they charged $324 from my card. I have contacted them multiple times over 17 days, but my issue remains unresolved. They keep sending automated replies saying “wait 48...
I ran into a problem with Booking.com recently. I discovered a better price for my reservation on a different site, and even after going through their process and sending all the necessary screenshots, they didn’t uphold their price match guarantee. Each time I reached out, I got a new excuse for th...
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