The hotel room rate I booked through Booking.com dropped from ₺152 to ₺134. I emailed Booking.com with all the details, including room type, dates, and other specifics. Despite their claim of price matching, they keep responding with similar emails, making excuses like "Check the dates. Is breakfast included? Are taxes and fees included?" They seem to be avoiding addressing the actual issue.
Between March 15–20, I booked a hotel through Booking.com for $852.82. The very next day, I noticed the exact same room ...with the same conditions listed on their website for $718.72. I immediately submitted a price match request through their “Price Match Guarantee” section. They called me and asked
I booked a hotel in Edinburgh through Booking.com for July 21–24, 2025, under reservation number 5608****28. I made the ...reservation back in June for £678, including breakfast. However, on July 8, I noticed that the exact same room — again with breakfast included — dropped to £628. Naturally, I submi
On March 22, I made a reservation through Booking.com, and the total cost clearly stated on my confirmation was ₺4,711.9...5. However, when I checked my bank statement, I was charged ₺5,335.95—a significant and unexplained difference. I immediately reached out to Booking.com via email to understand wh
I booked an international hotel stay through Booking.com, and the payment confirmation clearly stated that all taxes wer...e included. However, when we arrived at our first destination, the hotel still charged us a city tax on top of what we had already paid. I immediately contacted Booking.com custom
We booked a hotel in Paris through Booking.com and later noticed that the price for the same stay dropped after our chec...k-in date. Upon contacting Booking.com, they acknowledged the price difference and confirmed via email that we were eligible for a €290 refund under their price match policy. Foll