Late Check-In Fiasco at 'Umah Kita' Hotel - No Support From Booking.com

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October 07, 2023 7:39 am
396

We booked a room at the 'Umah Kita' hotel for October 5th, but we checked in on October 6th. When we arrived at 10 pm, the reception was closed. We called, and they assured us they were coming, but they didn't show up. As a result, we had to wait outside the hotel with our luggage until morning.

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