I booked a flight ticket through Booking.com by clicking from Skyscanner's website. The payment was immediately deducted from my credit card, but I never received any confirmation email or booking code. Realizing something was off, I contacted my bank and also called Pegasus Airlines directly. They confirmed that there is no reservation under my name or payment.
This is completely unacceptable. My money was taken, but I received no service in return. My bank has already filed a complaint, but I’ve received no response from Booking.com to this day. I trusted both Booking and Skyscanner to provide a secure, legitimate booking process, but instead, I’m now left with no flight, no refund, and no support.
I urgently demand a full refund or a valid flight ticket as paid. This situation needs to be resolved immediately before I pursue further legal and public action.
I booked a Pegasus Airlines ticket through Booking.com, and later canceled it via the Pegasus mobile app. At the time of cancellation, the app clearly showed that I would receive a full refund. However, nearly a month has passed, and I still haven’t received any refund. When I contacted Pegasus, th...
I purchased two flight tickets from Pegasus Airlines through Booking.com. After canceling both tickets, Pegasus confirmed that they processed the refund and sent it to Booking.com. However, despite Pegasus completing their part, Booking.com has not refunded my money. For the past five months, I hav...
I purchased a flight ticket from Booking.com on March 26, 2025, for a flight scheduled for March 28, 2025. Although my payment was successfully processed and the amount has already been deducted from my account, I still haven't received my flight ticket or any confirmation details. All I see on the ...
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
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