I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment.
I have tried multiple times to reach out to their customer service, but there has been no response to my emails, and I cannot get in touch with anyone for an explanation. The lack of communication and accountability is extremely frustrating and unacceptable.
I demand a full refund of my payment immediately and a clear explanation for why my reservation was canceled. I urge others to think twice before using this platform, as this experience has severely damaged my trust in Booking.com.
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I deeply regret using Booking.com for my travel plans. I canceled my hotel reservation on April 9, and despite the cancellation being confirmed, my money still hasn’t been refunded. This platform has caused nothing but financial frustration. I followed all the steps correctly, yet they continue to ...
I made a hotel reservation through Booking.com and paid the full amount at checkout. However, I never received a confirmation email, which is normally sent instantly after booking. When I contacted Booking.com customer service, they told me that if no confirmation was received, then the reservation...
I tried to book a hotel through Booking, and while the payment was successfully charged, no reservation was made. There is no contact number available to reach them, and they have not responded to any of my emails. This situation has left me frustrated and without a resolution. I demand an immediat...
I deeply regret using Booking.com for the first time. If I had relied on their service for an international trip, I would have been stranded without accommodation. I received a confirmation code for my reservation, but the host never responded. Later, I found the same property listed on Airbnb, and...
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