I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund.
The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was processed. To make things worse, I cannot reach Booking.com by phone—there is no real customer support to speak with. I submitted a complaint message, but am I just supposed to wait indefinitely for a response?
This is completely unacceptable. I demand an immediate refund for my canceled reservation and a proper resolution from Booking.com.
I tried to book a hotel through Booking, and while the payment was successfully charged, no reservation was made. There is no contact number available to reach them, and they have not responded to any of my emails. This situation has left me frustrated and without a resolution. I demand an immediat...
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I made a hotel reservation on Booking.com, and the payment was successfully charged to my credit card. However, the reservation was later canceled by Booking.com, and the refund has not been processed to my card. When I contacted Booking.com, they told me to follow up with my bank, but the bank dire...
I booked a hotel through Booking.com, but the location was highly inconvenient, requiring ferry transportation. Due to this, I canceled the reservation. Despite the cancellation, the payment was still taken from my account, and I have yet to receive a refund. I’ve tried contacting the hotel, but th...
I recently made a reservation through Booking.com but realized it was incorrect almost immediately. I canceled it within minutes, expecting no charge since the cancellation was made right away. However, my credit card was still charged, and Booking.com has yet to issue a refund. Despite explaining m...
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