I made a reservation through Booking.com, but the company never responded, and unfortunately, the facility does not even exist. I want my money back. Although we called Booking.com many times, no one helped me. I trusted Booking.com as it is a big company, but unfortunately, the employees were not helpful. I spoke to them four times, and they have the recordings of those conversations, which they can listen to if they want. We cannot reach the hotel we were supposed to stay in, its location is incorrect, and we cannot reach the facility manager because they do not answer their phones. I am very upset and expect proper attention to this matter. I request a full refund of my money.
I booked a hotel through Booking.com, but the location was highly inconvenient, requiring ferry transportation. Due to this, I canceled the reservation. Despite the cancellation, the payment was still taken from my account, and I have yet to receive a refund. I’ve tried contacting the hotel, but th...
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I tried to book a hotel through Booking, and while the payment was successfully charged, no reservation was made. There is no contact number available to reach them, and they have not responded to any of my emails. This situation has left me frustrated and without a resolution. I demand an immediat...
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
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