This is totally scammer hotel. The photos are not real. The rooms are disgrace. The room doesn't even have a door, can you imagine, the room doesn't have a door! No kitchen, no free lockers but the website says we will have. A horrible experience. I want to receive a full refund.
I reserved a room in Thessaloniki through Booking.com, completed the payment in advance, and expected a stay that matched the photos and description. But when I arrived, I was shocked. The room reeked of a terrible odor, and the door was so flimsy it could be pushed open with a shoulder—absolutely n...
I made a hotel reservation in the United States through Booking.com, but when I arrived at the property, the staff informed me that there was no room available. I was shocked—how can Booking.com list and sell a room that doesn’t even exist? It was around 3 a.m., and we were left stranded with nowhe...
I made a fully paid reservation through Booking.com for a property that doesn’t even exist. When my check-in time arrived, we showed up with our luggage at the listed address—only to find no such hotel or apartment there at all. We were left stranded, stressed, and with no place to stay, all because...
I made a reservation for the Rome Experience Hostel in Rome through Booking. When I arrived at the address, I found a hotel that had absolutely nothing to do with the photos I had seen. They gave me a room without a door (yes, without a door). When I objected (in 42-degree heat), they gave me a room...
I feel utterly humiliated—especially after reading the positive reviews and seeing the fancy photos on Booking.com that don't match reality at all! I can't even put into words the situation I experienced. My conclusion: If you value your money, boycott this hotel. Examples? The bathroom was in such ...
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