Booking.com Price Drop: No Refund, Unhelpful Service

Duygu
Booking.com
914

It was through Booking.com that I made my appointment. The price at the same hotel dropped by $280 in just 4 days. They told me I had to pay a $600 fine because the window for getting my return had closed a few hours ago. I didn't want to cancel, though; I just didn't want to pay $280 more than I should have for the same room. But people from Booking.com did not help at all. I really did pay a lot to make a reservation early.

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