Despite paying in full, Booking.com canceled my hotel reservation just one day before my stay. Now, I’m left without a place to stay, and current prices have skyrocketed. The alternative accommodation they offered is €600 more expensive, and they expect me to cover the difference. How can you cancel a confirmed reservation at the last minute? This is completely unacceptable, and I’m frustrated by the lack of accountability. Booking.com needs to resolve this situation immediately, as I shouldn’t have to pay extra due to their last-minute cancellation.
On August 15, I made a reservation through Booking.com, but just one day before my scheduled stay, the hotel suddenly canceled my booking. The reason given was that “the room had an issue.” However, instead of notifying me earlier, they waited until the very last minute—literally the day before chec...
I booked and paid for a hotel through Booking.com, carefully selecting the dates I needed. However, after confirming the payment, I noticed that my reservation was set for completely different dates. When I clicked on the hotel details, I realized that the property had automatically changed my booki...
I tried to cancel a reservation on Booking.com before the free cancellation deadline, yet I was wrongly charged €1000! My reservation confirmation and the cancellation policy clearly state that I can cancel for free until March 16. However, today is March 14, and the system is already demanding a €1...
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
Comments