I booked and fully paid for my hotel in Stockholm months in advance through Booking.com, yet when I arrived at the hotel, they had no record of my reservation in their system. Despite having confirmation and an invoice, the hotel refused to check me in.
I spent hours trying to resolve the issue, but in the end, I had no choice but to book another hotel at the last minute to avoid being left without a place to stay. When I contacted Booking.com, they admitted their mistake but refused to offer a refund. Instead, they sent me a mocking email offering a shared-bathroom accommodation—after I had already booked another hotel myself.
I demand full compensation for the financial loss and inconvenience I suffered. Booking.com, take responsibility for your failures and refund my money immediately!
I made a reservation for a hostel in Stockholm through Booking.com. However, after my stay, I discovered that Booking.com had charged my credit card an additional amount that was almost equal to the entire cost of the reservation. I have contacted Booking.com customer service multiple times and pro...
I have been financially and emotionally harmed by Booking! I booked a room at the Stockholm Scandic Go4 Hotel through Booking for the period from February 6 to 9, with no option for cancellation. Booking unilaterally reserved two rooms and deducted the payment twice from my credit card. In one of t...
On May 5, I booked a hotel in Seville through Booking.com for a stay on May 11. My reservation was confirmed, and payment was taken. However, when I arrived at the hotel after a long, exhausting journey, I was told that no reservation details had been received by them, and they refused to check us i...
I attempted to book a hotel through Booking, and the payment was successfully charged to my account. However, the system showed an error, and the reservation does not appear in my account. I tried reaching out to Booking, but they have no contact number, and my emails remain unanswered. Currently, ...
I booked and paid for a hotel through Booking.com, carefully selecting the dates I needed. However, after confirming the payment, I noticed that my reservation was set for completely different dates. When I clicked on the hotel details, I realized that the property had automatically changed my booki...
Comments