I made a reservation for a hostel in Stockholm through Booking.com. However, after my stay, I discovered that Booking.com had charged my credit card an additional amount that was almost equal to the entire cost of the reservation.
I have contacted Booking.com customer service multiple times and provided them with all the requested information via email. However, I have not received any response from them.
I am very disappointed with Booking.com's lack of customer service and transparency. I am surprised that such a large and well-known company would allow this to happen.
I will not be using Booking.com again and I urge others to avoid this company as well.
I booked and fully paid for my hotel in Stockholm months in advance through Booking.com, yet when I arrived at the hotel, they had no record of my reservation in their system. Despite having confirmation and an invoice, the hotel refused to check me in. I spent hours trying to resolve the issue, bu...
Booking.com charged my credit card without my permission. I haven't made any hotel reservations through Booking.com, yet a significant sum of money has been deducted from my account. I can't comprehend how a company can engage in such a disgraceful practice. I won't allow you to use this money.
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
I have been financially and emotionally harmed by Booking! I booked a room at the Stockholm Scandic Go4 Hotel through Booking for the period from February 6 to 9, with no option for cancellation. Booking unilaterally reserved two rooms and deducted the payment twice from my credit card. In one of t...
I booked a hotel in Zurich, Switzerland, through Booking.com, trusting them as a reputable platform. However, they canceled my reservation without any explanation and did not refund my money. I have sent multiple emails and even made calls internationally, but they have yet to resolve the issue. I f...
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