On July 10, during my visa application, I made a reservation from Milan through Booking.com. The fee was charged to my card due to the prolonged visa process. Then my plan changed and I canceled the reservation. Now the 4th month has been completed, but I still have not been refunded. On top of that, I had to pay interest. The customer service number in Turkey is absolutely unreachable, so I am forced to constantly call the UK number and therefore pay additional fees. My e-mails, which are said to be returned within 48 hours, are answered in 7 days at the earliest and sometimes in 2 weeks. In the responses, it is said that the place where I made my reservation has refunded my fee, but there is no fee refunded to me. The bank closed my card. I have repeatedly made expenditure objections and cancellations through the bank and Booking, but I cannot get results. I will solve this problem somehow, but I do not want anyone to make a reservation through this disgraceful site and be victimized like me. For your information.
On July 10, I made a hotel reservation in Milan via Booking.com as part of my visa application process. Due to delays in the visa procedure, the amount was charged to my card. My plans changed, and I canceled the reservation. Now, four months have passed, and I still haven’t received my refund. To m...
I canceled my reservation through Booking.com over a month ago, and I’m still waiting for my ₺ refund. It’s completely unacceptable that this much time has passed without any resolution. I’ve tried to contact their support line at 0800448826367, but the number doesn’t work—there’s no way to reach an...
I had made a hotel reservation on Booking.com for a September vacation under reservation number 6183468188. Due to a change in plans, I used the free cancellation option provided by the platform and received confirmation that the cancellation was successful. However, despite this confirmation, I was...
Confirmation id 1007100603, Pin 0744. I made a payment of 21,500 Turkish Lira to the hotel, and based on the hotel's exchange rate of 1 Euro to 30 Turkish Lira, the total came to over 693.70 Euros. If you encounter any issues with this, please contact the hotel. It's essential to resolve this and r...
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