On September 22, 2025, I booked a stay through Booking.com at Villa Lavina 2br Ubud with Private Pool for September 23–26, 2025, with confirmation number 6496989721. While making the payment with my Halkbank credit card, I noticed that the amount of $235.20 was charged three times at the same moment. This resulted in an overcharge of $470.40.
My reservation was confirmed without issue, and it was processed for just one villa. However, despite contacting Booking.com customer service about the extra charges, I have not received any response.
I request a full refund of the $470.40 that was overcharged to my account and a detailed explanation of why this issue occurred.
On July 22, 2025, I made a reservation through Booking.com, where the confirmed price for my booking was ₺6,649. However, when I checked my credit card statement, I saw that ₺6,891 had been charged instead—₺242 more than the agreed-upon amount. The promotional campaign I joined clearly stated the am...
I made a reservation through Booking.com for One Bedroom near Floranca Park from January 6, 2025, to February 6, 2025. The total payment of ₺37,492.84 was charged to my credit card. However, the property canceled my reservation, and despite numerous follow-ups, neither the property nor Booking.com h...
I booked a stay through Booking.com at Villa Apostolos for August 28–31, 2025 (Reservation No: 5195****48) and paid a total of €570. My reservation clearly included free cancellation rights. However, just before the scheduled stay, on August 26, 2025, the property unilaterally changed my booking dat...
I recently booked a stay at Regency Plaza Aqua Park and SPA Resort through Booking.com and encountered a serious payment issue. My reservation confirmation number is 4837155843 with PIN code 6914. According to the booking terms, I had free cancellation until August 31, 2025, and the total amount due...
From August 17–20, 2025, I stayed at Venera Apartments in Budva, Montenegro, with a reservation made through Booking.com. The total cost of my stay wa...
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