I ran into a problem with Booking.com recently. I discovered a better price for my reservation on a different site, and even after going through their process and sending all the necessary screenshots, they didn’t uphold their price match guarantee. Each time I reached out, I got a new excuse for the refusal, which honestly felt like they were just dodging the problem instead of actually addressing it. It just gets worse. Every time we talked on the phone, the line would drop, and they never bothered to call me back. I was left chasing them down over and over. I thought a company with such a solid reputation would deliver more than this. This experience has really disappointed me, and I just can't rely on their services anymore.
Booking.com is failing to uphold its price match guarantee, even after I provided all required screenshots showing a lower price. Each time, they come up with a different excuse to deny my request. Additionally, during phone calls, the line disconnects abruptly, and they never bother to call back. T...
I recently had a bad time with Booking.com, and I think other people should know about it. I booked a two-night stay at a hotel through their website, but I had to leave after only one night because of something that didn't go as planned. The hotel gave me a refund for the second night, but when I t...
Booking.com is failing to uphold its price match guarantee, despite my providing all required screenshots that show a lower price. Customer Service is a joke; they do not even bother to respond to messages in five days. They are most probably manipulating the market and deceiving customers with no s...
I am absolutely furious with Booking.com! I made a reservation and paid through their site. The very same day, I checked the official website of the hotel we were staying at and discovered the price was actually lower! I immediately requested a price match, and it was accepted. Great, I thought. Bu...
I deeply regret using Booking.com for the first time. If I had relied on their service for an international trip, I would have been stranded without accommodation. I received a confirmation code for my reservation, but the host never responded. Later, I found the same property listed on Airbnb, and...
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