I am absolutely furious with Booking.com! I made a reservation and paid through their site. The very same day, I checked the official website of the hotel we were staying at and discovered the price was actually lower!
I immediately requested a price match, and it was accepted. Great, I thought. But then they told me I'd have to send the invoice after my stay to get the refund. So, after my trip, I sent the invoice and submitted approximately 10-15 refund requests. And guess what? Not a single one has been responded to!
This is completely unacceptable. Booking.com is deliberately withholding my rightful refund after agreeing to a price match. They made me jump through hoops, and now they're just ignoring me. Booking.com, you need to process my refund immediately! Stop playing games and return the money you owe me.
I am absolutely furious with Booking.com! I've been sending messages to customer service for two days straight, and they haven't responded to a single one! To make matters worse, their customer service phone number requires an international call, and after spending two minutes just punching in numbe...
I am absolutely furious and feel completely ripped off by Booking.com! On May 27, I made a reservation through their platform, and then, due to unforeseen circumstances, I had to cancel it just 15 minutes later. We didn't use any of the hotel's services, nor did we cause them any inconvenience. Yes...
We booked a hotel in Paris through Booking.com and later noticed that the price for the same stay dropped after our check-in date. Upon contacting Booking.com, they acknowledged the price difference and confirmed via email that we were eligible for a €290 refund under their price match policy. Foll...
I am absolutely furious with Booking.com! You might think checking prices on sites like theirs is a good idea, but you're better off dealing directly with hotels. I can assure you, when something goes wrong, they offer absolutely no help whatsoever. I've experienced it firsthand, and it's a nightmar...
I am absolutely furious with Booking.com! We made an international hotel reservation and paid for it through your mobile app. But when we arrived at the supposed hotel on the scheduled date, the receptionist told us it wasn't a hotel at all, but an apartment building, and we needed to contact the ap...
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