I deeply regret using Booking.com for the first time. If I had relied on their service for an international trip, I would have been stranded without accommodation.
I received a confirmation code for my reservation, but the host never responded. Later, I found the same property listed on Airbnb, and when I contacted the host there, they told me they only accept bookings through Airbnb—not Booking.com!
The phone number provided on Booking.com was useless, as no one could reach the host. I messaged Booking.com support multiple times, yet they never responded.
This experience has completely shattered my trust in Booking.com. I demand immediate action and a clear explanation for this lack of reliability.
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
I booked a property through Booking.com, but when I arrived, the host didn't give me the keys, leaving me stranded on the street. They didn't respond to any of my messages. I asked them to call me, but they never did. Booking.com has seriously let me down. Despite trying to contact the host directly...
I attempted to book a hotel through Booking, and the payment was successfully charged to my account. However, the system showed an error, and the reservation does not appear in my account. I tried reaching out to Booking, but they have no contact number, and my emails remain unanswered. Currently, ...
I booked a hotel through Booking.com, but the location was highly inconvenient, requiring ferry transportation. Due to this, I canceled the reservation. Despite the cancellation, the payment was still taken from my account, and I have yet to receive a refund. I’ve tried contacting the hotel, but th...
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