Booking.com Charged My Card for a Canceled Ramada Hotel Reservation in Dubai

Booking.com Charged My Card for a Canceled Ramada Hotel Reservation in Dubai
Nur
March 10, 2025 10:35 AM36

I booked a reservation at Ramada Hotel in Dubai through Booking.com, but later, I canceled it within the allowed time frame. Despite the cancellation, my credit card was charged the full amount for the entire stay without my authorization.

I have repeatedly contacted Booking.com’s customer service, yet no one has responded to my requests for a refund. I have sent multiple messages, but all have been ignored. There is no proper customer support, and I am stuck with an unfair charge on my credit card.

I demand an immediate refund for this unauthorized charge. Booking.com must take responsibility for wrongful transactions and improve its customer service. I will escalate this issue further if I do not receive my refund.

Comments

Similar Complaints

1

Unauthorized Charge on My Card from Booking.com – No Support or Response

Süleyman
Süleyman
Booking.com
February 10, 2025 11:04 PM80

An unauthorized transaction was made on my credit card via Booking.com without my knowledge or consent. This was done as...

Booking.com Refused Refund After Hotel Requested Cancellation

Seda
November 16, 2024 11:48 PM171

I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue...

1

Booking.com Canceled My Reservation Without Consent and Refused Refund

Çağrı
Çağrı
Booking.com
December 23, 2024 7:00 PM159

I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was can...

1

Booking.com Hasn't Refunded My Canceled Hotel Reservation

Duygu
December 22, 2024 12:06 PM60

I booked a hotel through Booking.com, but the location was highly inconvenient, requiring ferry transportation. Due to t...

Booking.com Hasn't Refunded My Canceled Hotel Reservation