I booked a hotel in Zurich, Switzerland, through Booking.com, trusting them as a reputable platform. However, they canceled my reservation without any explanation and did not refund my money. I have sent multiple emails and even made calls internationally, but they have yet to resolve the issue. I feel completely ignored, and it’s incredibly frustrating to be left stranded after paying in advance. Booking.com’s lack of responsiveness and accountability is disappointing. I advise others not to use Booking.com, as they will take your money and leave you without support or a solution. I expect a full refund and a prompt response to rectify this issue.
My reservation made through Booking was canceled without reason and against my request, according to their own whims. I can't get any response, and they haven't refunded my money. It's been months. Never trust them to make a reservation; your vacation money will go to waste, and you won't find anyone to deal with. I've been trying for almost 3 months, and I haven't received my money back.
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
I booked a stay at Hotel National Bern in Switzerland through Booking.com for the dates May 27–28, with a total payment of 266 CHF. However, I later canceled the reservation—and despite doing so, my money was never refunded. When I contacted the hotel, they told me that cancellations are non-refund...
I attempted to book a hotel through Booking, and the payment was successfully charged to my account. However, the system showed an error, and the reservation does not appear in my account. I tried reaching out to Booking, but they have no contact number, and my emails remain unanswered. Currently, ...
I booked a 2-night stay in Zurich, Switzerland through Booking.com. Unfortunately, due to a visa issue, I couldn’t travel and had to cancel the reservation. I reached out immediately, expecting at least a partial refund given the circumstances—but instead, both the hotel (Visionapartments) and Booki...
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
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