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Booking.com Charged for 10-Minute Cancellation on Dubai Stay

Selvent
Selvent
Booking.com
January 22, 2025 8:07 PM46

I booked the “Upgraded 1BR in Downtown with Burj Khalifa View” on Booking.com for Dubai on 15.01.2025. However, I canceled the reservation just 10 minutes after booking. To my surprise, they still deducted a fee and processed a partial refund. A charge for a 10-minute cancellation is completely unacceptable. I am requesting a full refund for the amount that was wrongfully deducted. I expect Booking.com to resolve this issue promptly and return the money I am owed.

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I received an invoice from Booking.com, and the charges seem to be incorrect. How can I obtain a corrected one with accurate information?

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Even though I had to cancel the trip, I still had to pay for a Booking.com vacation that I didn't take. How can I handle this mistake in the best way?

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