I signed up for an account on Booking.com and went ahead to book a hotel in Sharm El Sheikh. I made the payment using my credit card. Just three days before our trip, Booking.com suddenly closed my account and canceled my reservation without any explanation whatsoever. After multiple attempts, I was unable to get in touch with anyone for clarification. In a rather frustrating turn of events, Booking.com deducted ₺118 from my payment, despite the fact that they canceled the reservation themselves on March 20, 2024. This cancellation occurred before the specified deadline of March 21, 2024, which would have incurred a $128.73 USD penalty for cancellations. This unfair action not only placed me in a challenging predicament but also unjustly benefited from confiscating my funds. I kindly request a refund for the full amount that was paid. If needed, I will take this matter to the authorities in the Netherlands.
I booked a hotel reservation in Sharm El Sheikh through Booking.com and paid for it with my credit card. Three days before my trip, Booking.com closed my account without explanation and canceled my reservation for no reason. I could not access my account, reservation, or site representatives. Even ...
I made a reservation through Booking.com on July 12, 2024, for a hotel in Sharm El Sheikh, Egypt, with confirmation code 49523683556. I received a message the next day stating that I needed to load my card for a one-night advance payment. After adding funds to my card, I completed the payment, resul...
We booked two rooms for 4 people in Sharm El Sheikh through Booking.com. However, there was an error in this reservation. For my booking from 10.12.20...
On February 11, 2025, I made a hotel reservation through Booking.com and paid ₺4,280.86 in full. Without providing any reason, my booking was canceled—and although I received an email from Booking.com confirming that a refund had been approved, the money was never returned to my account. I’ve reach...
Months ago, I booked Meraki Resort Hotel in Sharm El Sheikh through Booking.com for August 18–23. I completed the payment by credit card, and my reservation was confirmed. Both my bank statement and Booking.com’s confirmation email clearly showed that the payment had been received. But when I arriv...
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