I booked a package for my vacation in Şarm that includes an ATV ride, dinner, and a Bedouin tour through Booking. After my flight got canceled because of the weather, I had no choice but to cancel the tour too. Booking initially guaranteed me a refund if I reached out to the tour operator. The tour company was very accommodating and agreed to provide a refund, but now Booking is not processing the payment.
I booked a tour for two people through Booking.com, but on the day of the event, I was notified that the tour was canceled by the operator—not by me. This decision was entirely out of my control. When I contacted the tour provider about a refund, they told me to take it up with Booking.com customer ...
I had purchased a tour for two people through Booking.com. However, the tour was canceled by the organizer on the scheduled date we had selected. When I reached out for a refund, the organizer told me to contact Booking.com customer service. Since the refund was not issued, I sent an email to Bookin...
I have been using Booking.com for years to book hotels, and for the first time, I also purchased a hotel + tour package for my trip to Egypt. However, I faced a major issue that completely ruined my experience. Even though Booking.com had all my hotel details, on the last evening of my trip, the to...
I booked and fully paid for a room through Booking.com over 15 days ago, but when I arrived, I couldn’t check in. The property owner had canceled the reservation and told me I could get a refund directly from Booking.com. However, it’s been over a month, and I still haven’t received my refund. Despi...
I booked a hotel in Sharm El Sheikh via Booking.com, clearly selecting a meal-included option (at the very least, breakfast), and completed the full payment in advance. However, upon arrival at the hotel, I was told that my reservation only covers the room — no meals included. This was shocking and ...
Comments