I am the owner of a BMW iX3 with plate number 35 BAF 9**. On 9 February 2026, a “Engine Drive Failure” warning appeared ...on the screen, and I immediately took the vehicle to the authorized BMW service in Izmir, Turkey. For about two weeks, the service stated that they could not identify the cause of
"They called from the authorized service and said that the part would be replaced with the original one free of charge. This is what suits BMW quality."
The most disappointing issue! BMW has been my one true love since childhood, and I've been driving various BMW models fo...r over ten years. Unfortunately, 2025 has turned into a nightmare for me due to the new BMW 520i model and its service in Turkey. I just bought the new G60 and immediately faced a
Attention BMW Fault! We had a near-fatal accident while driving on the highway with our 2021 BMW 216d Gran Coupe, which ...has 65,334 km. The car locked itself, which caused the incident. We had the car towed to Özgörkey authorized service, and despite a 30% goodwill discount, the total cost amounted
"I would like to thank Öztorun Oto and Şahin Bey for their solution-oriented approaches and efforts."
On May 2, 2024, we obtained an expert service at Borusan Avcılar BMW Authorized Service for the BMW 320i Sedan with lice...nse plate 34Z**448, which we were considering buying. Our expectation was to have any deficiencies in the car identified and communicated to us. Ultimately, they informed us that t
My 2016 model 1.5 motor 418i gran coupe has had cooling system issues that have required many upgrades over the years. I...n 2020, I had to replace the turbo and numerous associated parts due to a cooling water failure, and BMW only covered 65% of the cost. Now, four years later, I'm suffering the same
Last week, I brought my 2017 BMW 3.18i (65,000 km) to an authorized service center for its regular maintenance, spark pl...ug replacement, and battery change. I chose to go with the authorized service, even though it was more expensive (₺25,000 compared to ₺8,000 elsewhere). This way, I can be confiden
On May 1, 2023, I bought my car from Avcılar Borusan, where they claimed it to be our own vehicle with me as the first o...fficial owner. They assured me that they conducted the inspection themselves, emphasizing that it shouldn't be done elsewhere. Offering a 5,000 km or 3-month warranty initially, wi
On October 13, 2023, our 2015 model car, which hit the roads in 2016, had its engine light repaired by Cekmekoy authoriz...ed service. However, on November 3, 2023, the same problem arose, and we returned it to service. During the eight days, discussions with the Cekmeköy service revealed that they wer
I really don't recommend buying a BMW electric vehicle! I bought something, it stopped working, and nobody wants to help... me. First, it's important to know that not all BMW-authorized service centers provide support for electric cars. My car isn't even a year old yet. It's a fully electric model that
On the road, while I was driving my 2014 BMW 525, it suddenly stopped and locked itself, with no warning. To get it to t...he service center, I had to call a tow truck. The mechanics thought at first that it was an electrical problem, but they called the next day to say that it might be an engine probl
"With the careful assistance of Ms. Zeynep, the problem was resolved. Thank you..."
The service attendant took my vehicle for a routine recall. A day later, they sent a message saying that your vehicle wa...s smoking from the hood on the road, it was stuck on the road and we took it to the service with a tow truck. I don't know what was done to my vehicle on the road, but 3 weeks pass
