Hello, I took my 2018 BMW X3 sDrive with the G01 chassis code to Borusan Oto authorized service due to extremely hot air coming from the air ducts under the front seats. During their examination, they found that the air conditioning unit and related valves were faulty, an issue they confirmed was not due to user error and was, in fact, impossible for a user to cause. They informed me that these parts would need to be replaced. Since it was uncomfortable and impractical to use the car in this condition, I agreed to the repair, which is now turning into a significant expense. I am truly baffled by how such an issue could arise in a premium brand like BMW. This is my fourth BMW, but I think it may be my last.
My brand new 2022 BMW iX Xdrive40 experienced a steering box failure, which unfortunately left it completely inoperable. We brought our vehicle to the Borusan-authorized BMW service center in Denizli on October 9, 2023, to have a part replaced that was covered under warranty. During the service, it ...
On May 1st, there was a recall for my 2023 BMW X1 because of a brake servo issue. I placed an order for the part and got the car's 27,000 km service done on the same day. Not long after, I realized that the air conditioning wasn't functioning correctly. The authorized service center in Diyarbakır, M...
Dear Sir/Madam, I am writing to formally raise a serious concern regarding a recurring technical failure in my BMW 1.18, which has now escalated into a life-threatening incident for a family member. Despite repeated visits to Borusan İstinye service center, where I specifically reported the issue of...
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