BitMart keeps my assets under risk control, what evidence or process resolves this fastest?

If BitMart keeps your assets under risk control;

• Contact BitMart support via email or in-app support and explain that your assets are under risk control
• Provide your user ID, registered email, affected assets, dates, and screenshots of the restriction

Ask them to;

• Explain why risk control was triggered and which policy applies
• Specify what evidence is required (KYC, source of funds, transaction history)
• Review your submission and remove the restriction once verified

If the problem persists;

• Keep all communication, documents, and transaction records
• Prepare clear proof of fund source and identity documents
• File a complaint on Xolvie to seek a fair and timely resolution