BitMart delayed my token swap results, how do traders successfully escalate this issue?

If BitMart delayed your token swap results;

• Contact BitMart support via email or in-app support and explain that your token swap was completed but results are delayed
• Provide your user ID, registered email, swap pair, amount, date/time, transaction ID (if any), and screenshots

Ask them to;

• Check the swap transaction status and internal processing logs
• Explain why the swap results are delayed
• Credit the swapped tokens to your account or reverse the swap if it failed

If the problem persists;

• Keep all transaction details, confirmations, and communication
• Verify the swap rules, liquidity status, and maintenance notices at the time
• File a complaint on Xolvie to seek a fair resolution and proper crediting