BitMart locked my withdrawal after KYC approval, what steps can I take to release my funds?

Xolvie Resolution Specialist25 Aralık 2025 13:28

If BitMart locked your withdrawal after KYC approval;

• Contact BitMart support immediately via email or in-app support and explain that your withdrawal was locked despite KYC being approved
• Provide your user ID, email, withdrawal request ID, amount, dates, and screenshots showing KYC approval and the locked status

Ask them to;

• Clarify why the withdrawal was locked after KYC approval
• Confirm what additional verification or action is required to release your funds
• Unlock your withdrawal or provide a clear path to resolve the issue

If the problem persists;

• Save all communication, transaction records, and screenshots
• File a complaint on Xolvie to seek a fair resolution and release of your funds

Vote
BitMart Logo
BitMart
View All Complaints