BitMart froze my account and is holding my funds without evidence, how can I get my money?

49 Display
Xolvie
Xolvie Resolution Specialist January 31, 2:37 pm

If BitMart has frozen your account and withheld your funds without evidence, begin by reviewing BitMart's Prohibited & Conditional Use Policy to understand potential reasons for account suspension.

This policy outlines activities that may lead to account restrictions, such as engaging in illegal transactions or violating platform rules.

Check that you have not violated any policies. Next, collect any transaction records, emails, and pertinent documents to support your case.

Contact BitMart assistance via their Help Center or email [email protected] for a detailed explanation and resolution. Provide specifics and any supporting evidence.

If BitMart fails to provide a reasonable explanation or assistance, escalate the problem by submitting a complaint to Xolvie to read about the challenges others have faced and share your story.

Vote

Related Complaints

I Bought Roam Coin on Bitmart but It’s No Longer Showing in My Account

Yılın
April 09, 4:05 am
-

I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week

Mustafa
April 02, 5:48 pm
-
I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
I Can’t Withdraw My Pi Network Coins from BitMart—Funds Missing for Over a Week
+3

BitMart Did Not Let Me Withdraw My Money Even After Completing All Steps

Men
April 01, 3:25 am
-

Bitmart Suspended My Blackrock Token Without Explanation, Seeking Clarification

Xayyam
November 29, 2024 11:42 pm
-

Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence

Andrev
October 20, 2024 6:37 pm
-
Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence
Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence
Bitmart Exchange Illegally Holds My Funds and Freezes Account Without Evidence

Solanababy Tokens Sent from Trust Wallet to Bitmart Not Reflected After 24 Hours

Sedat
October 01, 2024 3:42 pm
-

BitMart Has Held My Funds for 6 Months – Demanding Immediate Refund

Cengiz
September 08, 2024 12:48 am
-

Unable to Access $48,000 Due to Frozen Mascot AI Coin on Bitmart, No Support Provided

Erdal
September 07, 2024 8:09 pm
-

BitMart Deceived Me Out of My Money, They Promised Payout but Blocked Withdrawal

Archie
August 29, 2024 5:08 pm
-

BitMart Exchange "You Are Not Allowed To Trade [33001] " Error

Kerem
January 26, 2024 5:55 pm
-