BitMart disabled my account without warning, how do users usually get access restored?
0
If BitMart disabled your account without warning;
• Contact BitMart support immediately via email or in-app support and state that your account was disabled without prior notice
• Provide your user ID, registered email, date you noticed the restriction, and screenshots of any error or lock message
Ask them to;
• Explain the exact reason for the account disablement and which policy was applied
• Tell you what steps are required to verify ownership and restore access
• Allow you to withdraw your funds if full access cannot be restored
If the problem persists;
• Keep all emails, screenshots, and transaction history
• Prepare identity and account ownership proof in advance
• File a complaint on Xolvie to seek a fair review and account restoration