BetCiO blocked my withdrawal—how can I get my funds released?

Take pictures of your balance, withdrawal request, timestamps, and conversation to prove it.

Then, through their helpdesk, ask assistance for a written justification and an estimated time of reimbursement. Save the ticket IDs.

If they suddenly need KYC, just upload through the secure portal and ask for the particular policy clause.

Many BetCiO users say they have to send a selfie or ID at the last minute before they get paid.

Next, for card and bank methods, initiate a dispute or chargeback with your provider and send them your proof.

For bitcoin, ask for the TXID and get the wallet or exchange involved. Records of public complaints support this method.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.