BC.Game cancelled my withdrawal after approval, how can I get my money without more delay?

Open the BC.Game app or website, log in, and go to Support > Transaction Issues > Withdrawal Problems.

Check if there’s a specific cancellation reason listed—common causes include KYC rechecks, suspicious activity, or incorrect wallet address.

If your withdrawal was approved but later canceled, immediately contact support via Live Chat or email [email protected].

Provide your BC.Game username, withdrawal ID, amount, coin/token, destination address, and a screenshot of the cancellation notice (if available).

Ask for a manual reprocessing or a refund to your balance so you can withdraw again without further delay.

To avoid future cancellations, make sure your KYC is fully verified, the withdrawal address is correct and whitelisted, and the network (e.g., ERC20, BEP20) matches the token.

❗ Faced something like this? Don’t stay silent.

Share your story here or 👉 file a complaint on Xolvie 👈 to help others and push for transparency.