BC.Game Withdrawal Not Credited After Three Days Delay

I placed a withdrawal of 1,620 INR on BC.Game on 06/11/2025 at 12:52 p.m. with order ID F-1848024764419697772. About half an hour later, I received an email stating that the money had been credited to my bank account, but when I checked, the amount was not there. It has now been over three days, and I still haven’t received my money—neither in my bank account nor back in my BC.Game account. I have sent all the required documents, including a video recording and my bank statement. They created a ticket, but it is currently on hold. I kindly request that you resolve my issue as soon as possible. My gaming ID is 53384***.